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Account & Profile

Manage your identity and security.

At a Glance

  • Update Profile

    Change name & username. Go

  • Change Email

    Start verification flow. Email

  • Password

    Rotate credentials. Password

  • Sign Out

    End current session. Sign Out

  • Delete Account

    Irreversible removal. Delete

  • Credits

    View balance & spend. Credits

Prerequisites

  • Signed in user session.
  • Network connectivity (for remote validation flows).

Open Account Settings

  1. Menu > Account Settings .
  2. Balance and Account sections display.

Use this if you previously purchased True VFX products on SuperHive and want them available in TrueVAULT.

  1. In the Account section find "SuperHive Account:".
  2. If it shows Linked , you are all set.
  3. If it shows Link Account, click it. A browser opens to the TrueVAULT link site.
  4. Sign in with your TrueVAULT credentials (same account you use in the add‑on).
  5. Enter your SuperHive account email and send the link email.
  6. Open the confirmation email on the same device and click the confirmation link.
  7. After success, your purchases are associated to your TrueVAULT account. Assets may take up to 24 hours to appear; if the browser in Blender doesn’t refresh, try Sign Out then Sign In.

Notes - The link site is a minimal TrueVAULT page that handles sign‑in, sends a secure email, and confirms at /link/superhive/confirm. You must be signed in on that page to complete confirmation. - The link button in Blender opens https://api.true-vfx.xyz/ which hosts this flow.

Change Email

  1. In Account section click next to Email.
  2. Enter new email.
  3. Confirm via clicking link in emails sent to both old and new email.

Change Name / Username

  1. Click next to Name or Username.
  2. Enter new value.
  3. Confirm; display updates.

Change Password

  1. Click Change Password.
  2. Enter current and new password fields.
  3. Confirm.

Sign Out

  1. Menu > Sign Out.
  2. Panel returns to sign-in prompts.

Delete Account

  1. In Account Settings click Delete Account (non-emboss button / plain text).
  2. Confirm; data removal may be irreversible.

Troubleshooting

Email change not verifying?
  • Re-send verification from dialog.
  • Check spam folder.
  • Ensure you stayed signed in until confirmed.
Username already taken?
  • Try an alternate slug (add number or variation).
  • Usernames must be unique across the service.
Password dialog not appearing?
  • Check Blender Console for errors.
  • Re-open Account Settings menu.
  • Ensure add-on is latest version.
Didn’t get the SuperHive confirmation email?
  • Check spam/junk folders.
  • Request the email again from the link site (Settings → SuperHive).
SuperHive link says expired or invalid?
  • Confirmation links expire after a short time.
  • Start the link again and click the new email promptly.
It says my SuperHive email is already linked?
  • You may have linked to a different TrueVAULT account.
  • Contact support to resolve the conflict.

Next Steps

  • Authentication Flow
    Understand verification sequence.
    Auth

  • Manage Credits
    Recharge & track usage.
    Credits

  • Purchase Assets
    Learn credit-based purchasing.
    Buy